Shipping Information

DELIVERY OF PRODUCTS ORDERED

The following shipping companies are currently conducting courier services:

• ACS

• Courier Center

The price lists are shaped by the payment method and the volumetric specifications of the shipping costs.

Shipping costs are indicated during the order process and before the final execution of the order. The total amount calculated based on the above, is automatically displayed as soon as the user completes the fields of the order form, indicating the place and the way of shipment (excluding cash on delivery). Submission of the order implies the acceptance of the corresponding expenses. Any additional costs that might arise either from an incorrect or unclear shipping address, or due to the absence of the consignee, or from any kind of refusal to receive during delivery, or from not presenting and / or receiving the products on the agreed period of delivery, are borne entirely by the customer and who is obliged to return the order to the carrier without delay.

Delivery days are from Monday to Friday, 09:00 am to 17:00 pm for Greece and countries of the European Union.

● WITHIN CITY LIMITS

For shipping with delivery within 1-3 working days throughout the Attica region, the charge is 2.98€ up to 5kg of weight. For every additional kilogram, the charge is 0.62€.

● THROUGH NETWORK

For shipping to mainland and island destinations in Greece with delivery within 2-3 working days, the charge is 3.35€ up to 5kg of weight. For every additional kilogram, the charge is 0.99€.

● CASH ON DELIVERY

For all orders dispatched cash on delivery, regardless of the destination, the charge is 1.50€ per shipment. Cash on delivery orders are only valid for Greece.

Days and Hours of Operation

Although our online store accepts orders 24 hours a day, seven days a week, the processing and delivery of orders is only feasible during the working days of the week, (Monday-Friday), Deliveries are unavailable during weekends and holidays.

Every order is processed the same or the following work day. Processing may vary depending on the order’s requirements and workload from weekends and/or holidays.

The working hours of the day are from 9.00 a.m. to 15.00p.m.

Pick-up from the store

Pick-up from our physical stores is possible after giving in the order and making a telephone request with us. In any other case, the minimum pick-up time from one of our retail outlets without prior notice is estimated at 20 minutes.

Products at a special discount or promotion

Products at a special discount or promotion may have a short expiration date.